Who we are
This website provides information about Carbon Scan Academy training. The training organiser is Eddi Group Berhad, which organises and delivers the training and handles enquiries and registrations.
What this website collects
This website has enquiry forms, described under Website enquiries below. It has no user accounts or online payment, sets no cookies and uses no analytics or advertising tools. The website host may process technical access and security logs, such as IP address, browser type, the pages requested and the time of access, to deliver the website and protect it against misuse.
When you contact us
Enquiries sent by WhatsApp Business or email are received and handled by Eddi Group Berhad. We use the details you provide, such as your name, contact details, organisation and course interest, to respond to your enquiry, arrange registration and administer your training. Messages sent through WhatsApp are also subject to WhatsApp’s own terms and privacy policy.
Sharing
We do not sell personal data. If you register, we share only the details needed for certificate arrangements, such as your name and programme results, with the certificate provider named on the course page, which may be located outside Malaysia. Otherwise, we share personal data only where needed to deliver and administer your training, or where the law requires it.
Retention
We keep personal information only for as long as reasonably necessary for training administration, legal obligations and legitimate record-keeping. When it is no longer required, it is securely disposed of.
Your rights
Privacy rights and requests are handled in accordance with applicable Malaysian personal data protection law, including the Personal Data Protection Act 2010. To ask to access or correct your personal data, or to withdraw your consent, email training@eddigroup.org.
Website enquiries
Enquiries sent through the forms on this website are received by Eddi Group Berhad and handled by authorised Eddi Group Berhad and CarbonScan staff.
We collect your name, email address and mobile number, which we need in order to reply. Your organisation, industry, the programme, service or professional you selected, your preferred timing and your message are optional. We also record the time you submitted, your acknowledgement of this notice and, if you arrived from an advertisement such as a Facebook campaign, the campaign reference.
We use these details to reply to your enquiry, to arrange the training, software walkthrough, verification support or professional introduction you asked about, to follow up on it, and to understand which campaigns bring enquiries. We do not use an enquiry to send you newsletters or promotional emails. We do not sell your details or publish them on this website.
Your enquiry is kept in a secured enquiry system that only authorised staff can access. Our hosting and email service providers process it on our behalf and may store it outside Malaysia. If you ask about a professional in the CarbonScan Professional Network, we may share your enquiry with that professional so they can respond.
We keep enquiry records for up to 24 months after an enquiry is closed, unless the law requires longer, and then remove your personal details. You can ask us at any time to access or correct your details, to withdraw your consent or to delete them, by writing to training@eddigroup.org. Requests are handled in accordance with the Personal Data Protection Act 2010.
The website keeps the campaign reference in your browser for the current tab only, so it can be attached to your enquiry. It sets no cookies for this.
Last updated: 28 October 2026